We have developed this policy for the convenience and safety of both parties’ rights in relation to the efforts, time and money consumed in the initiating and concluding of this policy and/or agreement.
Exodus immigration Consultants is committed to providing high-quality services to its clients with every purchase of services. We also understand that in some cases you may want to cancel the service or ask for a refund of the money submitted for any service. Most of our services come with a 30-day money back guarantee. However, certain terms and conditions may apply to the claims of service cancellation or refunds, including:
You should come accompanied by a proof of service purchase at the time of cancellation or refund.
If you have discarded or misplaced the original receipt, you would have to sign a copy or an exchange note against your acquired service (s).
You must present a valid reason of why you want to cancel the service.
In some cases, a formal application for the cancellation or refund will be required.
Service received is not as described or agreed
In all cases, the cancellation and refund policy will be as per the terms and conditions of the Order Service, accepted by you at the time of Order. We will only process refunds through the original mode of payment
Cancellation of a service through email – Please allow for up to 30 days for the refund transfer to be completed.
You can contact us at +971-45463086 between 10 am – 7 pm Monday – Saturday and for further information and details.
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